TESTIMONIALS
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52.
Hi, Matt, Just wanted to drop you a note thanking you and Albert for all the good service I have received since my first call last year. The new Rinnai tankless hot water heater works beautifully and I am never without a good supply. Also, the quick service I got when I had the problem with my kitchen sink plumbing backing up into my bathtub was terrific. It is nice to know there are professional people I can call on when something happens that I can not handle., I am so glad I was recommended to Triple Crown ...Thanks again.
Virginia Taboski, New Hyde Park, NY.

53.
The system was great last winter, Matt, the radiant heating is incredible! We found ourselves going to the New family room every morning to warm our feet before putting on our shoes. I used a bit more oil, but the new four-season sunroom , which is almost all glass, added almost 30% to the size of our home. The 46 Gallon Williamson Indirect water heater that you mounted in the attic to save space gave us unlimited hot water and, at a very even flow, no more temperature swings like the old coil. You guys did a great job and we couldn't be happier with the final results. When people ask about the work done at my house, I never hesistate to tell them what contractors I used, and how happy we are with all the work that was done. I've recommended Triple Crown Plumbing, Radiant , Steam & Solar to everyone who has asked about radiant heating. I also show them pictures of the work as it progressed. My boiler room is only four feet wide and 8 feet deep and I marveled at the way you built your Primary-Secondary Injection manifolds on the walls so the boiler and burner would still be serviceable, my oil guy will thank you! The Tekmar Outdoor reset control is wired neatly. We were worried that with all the glass and outside wall exposure that the radiant might not be ample on those really cold nights. We were glad that you ran PEX piping futures that were buried in the new walls, just in case we had to run supplemental heating elements, but I don't think we will be needing them. I have lived in several homes with every type of heating imaginable, even a coal stove, but radiant is the most comfortable yet.

Thanks again guys.
Damian Donach Plainview New York

54.
I have been living in "my old house" for almost 30 years. I love my house and always will, despite its quirks. One of these quirks was my steam heating system. Several years ago, thankfully when the whole family was home and able to respond, water started pouring out of the radiators - every single radiator in the house! After the initial panic, we shut off the heating system and called our plumber. We were told that the automatic valve, which is designed to allow water to re-hydrate the system, had malfunctioned. It was replaced but the plumber said that this is a frequent occurrence with "these old steam systems" and that there were no guarantees that it wouldn't happen again. That plumber advised us to essentially by-pass the valve. This required us to manually open and close the intake pipe whenever the boiler needed water. During the heating season, this had to be done several times a week and, during a freezing spell, more frequently. Moreover, we were warned that if there wasn't sufficient water in the system, it would shut down. I worried each time we went away, even for a long weekend, that we would have a freeze-up and come home to frozen pipes. I often left my key with a friend and, on more than one occasion, asked her to "water the pipes." Then I met Matt Sweeney, of Triple Crown Plumbing and Heating. Thank goodness. He solved my problem. He replaced the boiler and installed a new mechanical valve that will, finally, do the job without our help!! Since that time, we have used Triple Crown for all our plumbing needs. What a pleasure. They are so easy to deal with. They are knowledgeable, return calls promptly, come when they say they will, answer questions honestly and forthrightly, work diligently and neatly, charge fairly and are totally reliable and professional. I give them my highest recommendation and strongly urge anyone who is looking for a plumber to look no further.

Maureen DiTata, Rockville Centre

55.
Matt: We just wanted to let you know how pleased we were with our new, Burnham Independence Gas/steam boiler and Rinnai 98 I Tankless water heater! It was a pleasure to have such professional, experienced, pleasant, and dedicated workers who took such pride in their installation at our home. I worked over 40 years in the service & installation industry all over the Tri-state area. I was often in 5-6 homes and businesses in a typical day. The "showcase" work that you guys gave us is very rare indeed! We would definitely recommend you guys to anyone that appreciates old world craftsmanship, wants men in their homes who are not only respectful, but trustworthy and are willing to pay a bit more to get the job done right the first time.

ED & MADELAINE HELLMAN, FRANKILIN SQUARE, NY

56.
Triple Crown Plumbing is a company that has it all: technical expertise, efficiency, and heart. Whenever we've had to call them, they have responded almost immediately. Once in our home, they always address our problems with their full attention--but they also are addressing us. It's not such a common thing here in New York: the balance between knowing what to do about your plumbing situation, and having compassion for you, the one standing there tearing your hair out. These guys have it."

Thanks for everything you do for us!
Tina and Elena

57.
My story started with an emergency. My Carbon Monoxide Detector alarmed and I found that my heater gauge melted and the whole heating system stopped. It was in the coldest part of winter and in the middle of the night. I did not have anyone plumber in particular at the time so I went to the Yellow Pages and found along with other plumber/heater companies, Triple Crown Plumbing. Triple Crown was the first to call back and came early in the morning. They performed a complete check of the heater, piping and inspected every room to ensure everything was proper and safe.

Tony Gee

58.
Matt Sweeney and his company triple crown plumbing were just the company i was looking for. i have recently bought a house which is in need of a complete plumbing redo, as well as a few modifications involving relocating and adding a few plumbing fixtures. out of necessity, both financial and logistic, i have planned to do this work in a few phases, and ideally w/ one plumber, which i could develop a relationship w/ while he familiarizes himself w/ the plumbing of my home and understands the look and standards of workmanship i hope to meet. i explained this to mr. Sweeney upon his initial visit and i asked him for an estimate on two different systems, one being a tank-less hot-water heater and the other being a boiler/domestic hot water system. he supplied me w/ these two figures and clearly expressed to me his feelings on the pros and cons of each system and approach, while taking into account other plans i had for installing mechanical systems in the house. working in the field of architecture you come across all types of plumbers and it is rare that you find one that will collaborate w/ you on a master plan. most want to come in and do it the way they want to do it and then asked to be paid and go about there way, never to be seen again. i could tell mr. Sweeney was not this type of plumber. upon my first meeting w/ Matt, and viewing the images of jobs posted on the triple crown web-site, i could tell he took pride in his trade, his company, and the social dealings that come w/ performing work in a residence. mr. Sweeney and his employees were very conscientious and courteous to my family and treated my home w/ respect. it is hard to put a value on having peace of mind when one turns over the keys of their home to someone that is basically a stranger. i contacted three other plumbing companies in an attempt to get estimates. one would not accommodate my request to install a rennai brand tank-less hot-water heater instead of a rheem brand. i considered this option because it was a lesser amount but wanted to go w/ the rennai because i felt it was a better product and could tell i would get a better installation from triple crown. i did not like the idea of saving a few dollars now, not getting what i wanted, and kicking myself later for not going w/ the company i had confidence in supplying me w/ the product and craftmanship wanted. i have been down that road before and it is not a place i like to go. i can say w/ confidence that the difference in price was well worth it and the attention to detail has made it money well spent. i know that the estimate i received to perform the work for less was because they would have done less work and done it quicker. another company wanted to redo the plumbing on my entire house all at once for a much larger fee than i was in a position to afford. i then went back to the company and tried to explain what i was looking for and they basically came back w/ the same prices and different phrasing. the third company i never heard back from. Matt accommodated my couple of request and was always quick to return messages via e-mail or phone. to state concisely, yes, i am very satisfied w/ the work performed by triple crown plumbing and hope to have them back to do more work on my home.

nick new, (long beach, n.y.)

59.
Dear Matt,

I wish to sincerely Thank You for your expertise in diagnosing and repairing my steam heating system and informing me of the proper maintenance procedures that need to be undertaken in order to keep my heating system operational and, most importantly, safe. You are truly the only professional steam heat expert that I have encountered in 18 years of owning my home. I consider myself extremely lucky to have found you as you proved to be knowledgeable, honest, sincere, and it was obvious you take pride in the work that you perform.

To my pleasant surprise, you answered my e-mails in the most timely fashion, within a few hours, advised me of the imminent safety issue that existed, and you informed me you were there to help. You set up the appointment for your assessment and recommendations within a couple of days, and you were there to do the repairs within a week! Thanks, Matt, you literally may have saved my life and the life of my beloved Mother and pet. I could not have asked for better service, and I know you will be there for me in the future when the need arises, whether it be for annual inspection, repairs, boiler replacement, or a complete new heating system in the future.

Matt, my heating system is now operating better than ever, very quiet, no spitting from the radiators, the low water cut-off is now easy for me to flush on a weekly basis, and the boiler pressure is remaining in a safe range. Hats off to you, Matt! You are a true professional in every sense of the word.

I hope this testimonial will be of help to others reading your website who have similar problems and are frustrated in trying to find a reputable, honest, experienced professional to diagnose and solve their heating and plumbing problems. Look, no further! You have found the Absolute Best, Matt Sweeney and Triple Crown Plumbing and Mechanical, Inc.

As an added Bonus, some of you will have the opportunity of meeting Matt, Jr., who is a delightful, personable, and intelligent young man. Matt, Jr., it was a pleasure meeting you, too!

My Sincere Thanks, Matt

Linda - Lindenhurst, New York - October 2008

60.
I first met Matt Sweeney when we both joined the Army Division of the New York State Guard following the terrorist attacks of 11 September 2001. Although we had both lived in the same town of Floral Park, and I had seen the Triple Crown trucks around, we had never formally met. We wound up serving together for 4 years and have gotten to know eachother quite well on a personal and professional basis. I have had many experiences with Matt and his company, Triple Crown Plumbing, Radiant, Steam, and Solar. I must say, that each time he has come to our house, he has been prompt, professional and brutally honest! When our old steam boiler was not working one very cold winter day, Matt was over in an hour to restore our heat. He diagnosed the problem in a few minutes and had the boiler up and running – safely – in no time. About 3 years ago when we were thinking about building a 2 level extension off the back of the house, we asked Matt what kind of heatings options did we have? With a straight face he said, '…..you have none!!!! You must do radiant heating!' When we explained that we had heard – from other plumbers – that it was impossible to do radiant under a wood floor, Matt Laughed and explained that he did it on a regular basis for many years, without any problems. He explained that the key to the whole thing was checking that the wood that went down was "cured" long enough and that the other very important thing going forward was maintaining proper control of the humidity in the new space. He even had a special probe that tested the woods moisture content. For the lower level they installed radiant heating in the concrete slab. Providing heat for these areas, they installed a Buderus wall-hung boiler that is 98% efficient. It fits right in a small closet is very quiet…you can only hear it run if you put your ear up to it. Matt and Triple Crown have done several jobs in our house including this one that others said couldn't be done. We would recommend then to anyone is looking for an honest, professional, qualified Plumbing and Heating specialist.

Dan and Lydia Krawec, Floral Park

61.
I have been a long time resident of The Village of Floral Park in which my father owned a business and managed two hardware stores. He instilled in me the value of dealing with only the local merchants. In doing so with Triple Crown, my dad's advice was well-represented. My family has been using Matt and his company Triple Crown for the last seven years due to his fine business practices and thorough, conscientious working manner. They show up on time and complete the job with 110% effort. This gives my family and me great comfort To know that they are close by and just a phone call away. In 2000, Triple Crown installed a new steam boiler and it is a sight to behold – very clean, mechanical and pin-neat. I have brought some neighbors in to see it when they were looking for new boilers. Triple Crown Got those jobs too on my recommendation. We have been proud to share Triple Crown with friends and neighbors because they honor their word, stand bt their work and are reliable in every sense of the word! I look forward to continually recommending them in a heartbeat!

Joanne D' Anca Floral Park

62.
About four years ago, Brother Clarke noticed that our boiler was running at VERY high pressures. In fact, it was running up to 25 p.s.i! We found out from Matt that the boiler should not run at more than 2 p.s.i.!

We called in our Friend, Andy, who happens to be quite handy. He runs things over at The Staller Center at SUNY Stony Brook, which is right nearby. Andy didn't think this was safe, so we called the oil company that services the boiler. The man came over, looked at the guage and noted that it was at zero. When Andy and Brother Clarke explained that the boiler was not running and therefore would not register any pressure, the man from the oil company ran it for a few minutes and said all was ok. Andy knew better. He suggested that We go to the internet and search for a steam heating expert. Here, they found Matt Sweeney and The Nassau County Steam specialists

At a great website called Heatinghelp.com. Matt came out for a paid consultation, went down in to the ten foot deep pit where the boiler lies, down the rickety 100 year old wood ladder, and asked us to fire up the thermostat. When the boiler got up to 16 p.s.i. and the relief valve did not release the excessive pressure, Matt immediately yanked the wires right off the burner to kill power. 'wow! Was all he said…

This boiler is a runaway train.' Matt then explained that we needed a new boiler asap. We had gotten other quotes, and when we asked Matt if he could give us a "ballpark" price, he explained that he really needed to sit down and crunch some numbers. It was getting colder, so we pushed for an answer, Matt stood firm explaining that he wanted to get a few prices and options for us. Eager to have an idea of what a steam expert would charge for a job like this, Brother Clarke blurted out, 'would it be any more than $90,000.00?' Matt almost fell off his chair: "…what??? It will definitely be no more than $50,000.00!!" Matt explained that because of the boiler's large size, location deep down in a pit, most companies do not want to get involved so they 'throw a telephone number' at you. Brother Clarke and Andy felt even better When they learned that Matt was a Graduate of Stony Brook and they knew some of the same people. In particular, they shared a close And dear friend, A.W Godfrey, Professor of Latin Studies and Classical languages at Stony Brook. Not only had Matt had "Bill" as a professor for Latin, but Matt considered him the Greatest professor and humanitarian he had ever met. He even attended Matt's wedding and Baby Christenings. We feel the same way about Bill….he even donated money toward the job. That is the kind of man he is.

The boiler replacemant was a huge job, but we had to do it and knew we had finally found the right company. The boiler room is actually located in the kitchen where we bake bread on a weekly basis. Triple Crown worked around us and our schedule so we did not have to shut down the bakery. People come from miles around for our Friar's Bread. The sales from the bread helps us keep the place going and our continued fullfillment of our mission. Triple Crown repiped the entire boiler room for us, built a very sturdy platform over the pit to keep anyone from falling down in it. They even left their aluminium ladder for us to get safely down in the pit when checking on the boiler. They piped in a water filter and valves up on the platform so that we didn't have to go down in the pit as often. They also, built a dry well down in the pit so that we would not have to lug buckets of hot steam condensate up the ladder when we did our flushing of the low water cutoff. In short, they made this much easier to maintain. The Friary was toasty that winter!

A few years went by and we noticed steam emanating out of the floor in our chapel where worship several times a day. Last fall, we called Matt in and he discovered two things: the underground steam piping in our one-hundred year old monastery/retreat house was not only leaking, but covered in asbestos. We were very worried about the cost and disruption that replacing them would entail. Also, I might add, I am a Franciscan Brother and NOT a plumber, how could I guage the quality of the work? After all, when the boiler was done, I was at The Friary, but it was Brother Clarke who had handled the whole job with Matt. Then, I quickly remembered, the very positive comment that the Old timer from the oil company who came to do the annual service (he was not the same guy they sent last time) had made after Triple Crown was done with the boiler: "WOW!!! These people do GREAT work!"

The replacement of the underground steam mains was like an operation where all the arteries and veins are replaced. They had to chop out trenches in our beloved chapel , and then, get the asbestos abated. Matt found us a good company, directed them, and made sure they did the right job. Although the asbestos abatement was costly, Matt urged us to "be done with it" once and for all while the company was here. So, we had them remove every piece we could find. We didn't want to leave this for the next generation to deal with. Next, Triple Crown came back in. Matt's plan was to bring ALL the steam piping above ground so this would never be an issue again – the chopping of the floor. Matt designed a rack for each side of the chapel to mount the big pipes. He even used special "roller" type hangars and located the main vents in another area just to keep our Sanctuary as quiet as possible. Some Brothers were a little taken aback at how this might change the look of our Chapel, but Matt assured us this was the best way to go AND that we could have our carpenter make beautiful shelves for our books and statues. Brother Dunstan, our beloved elder statesman if-you-will, who has been at Little Portion longer than any of us, conferred with Matt every day and assuaged our concerns. The job took over two weeks, but Triple Crown worked fast, and their price was not ONE PENNY over the quote. In fact, when Matt came with the final bill, he told me that as always, he did the best he could to help The Church. I braced for the news. When I looked at the final balance due, I let out a deep sigh of relief and gave Matt a Bear hug, to which he replied, "I guess you're happy, huh, Brother?"

Matt and Triple Crown are the Real Thing. They give it to you straight and they give it to you GOOD!!!!!

Brother Thomas, SSF
Guardian, Little Portion Friary
Mount Sinai, New York

63.
whenI moved into my house 3 years ago and discovered I had Steam Heat, I quickly realized that I basically had no idea what I was dealing with. I set out on a quest to fully understand everything there was to know about steam heat and my ancient system rumbling in the basement. The more I learned about steam, the more fascinated I became with the beauty and simplicity of this type of heating. Much of my learning and research was discovered on the web at heatinghelp.com where I found The Lost Art of Steam Heat by Dan Holohan which I affectionately refer to as the bible. This website is also where I discovered "The Wall" where professionals and average homeowners come together for questions and answers. This is where I first found Matt Sweeney. Matt or Mad Dog was always quick to respond to my questions on the wall and I knew right away that he was extremely knowledgeable about steam heat. It wasn't until about a year after I first submitted a question to the wall that I would actually meet Matt. All that time, I was researching the best replacement system for my needs, but most importantly the very best plumber to use in Westchester, NY. I must have interviewed 10 plumbing contractors in my area over the course of a year all of which were unacceptable. I felt like I knew more about steam heat than all of them put together. It almost became fun in a way, like a game, I would show them the boiler, and then I would ask a simple question such as "do you think the existing header is piped properly". If they answered YES, game over and I was onto the next guy. I knew the old header was piped wrong according to Dan's book. When I finally realized that I was running out of plumbers to interview and I was serious about replacing the boiler, I contacted Matt who traveled to Westchester from Long Island to consult with me and my boiler. Right away I could tell he knew his stuff and even though I wasn't trying trip him up, I still hit him with my header question along with many others. Of course he got the header question correct along with the many others, and I realized that I finally found my guy. Unfortunately for Matt, Westchester was a little too far to drag a 1,000 pound boiler and was unwilling to take on my replacement job, despite my pleading and even my wife's begging. Yes, even my wife became a steamhead through this process. What Matt did do for us however was probably the next best thing. He gave us the name of another customer of his in my area who used an outstanding plumber who we ultimately ended up using. Matt also provided detailed drawings of how the boiler should be piped, and in particular the critical venting. He also took the time to measure the radiation of each radiator which is really the only way to know the size boiler to use. Matt spent several hours with us and I have to say by the time he had left, he had answered every possible question we had and trust me we walked through a lot of different options. Subsequent to that meeting, whenever I had a question, I would email Matt and he would respond within the same day, if not within the same hour. At least in my case, I felt like there were many different paths and options to choose, and I have to say knowing that I could ask Matt, an independent consultant for their opinion was invaluable. At first I was a bit hesitant in spending the money to just have Matt consult for me, but ultimately it was money well spent. I am sure without Matt's advice, a mistake would have happened and easily cost me well in excess of Matt's fee, plus I would have never found the great contractor who worked on my system. I cannot say enough positive things about Matt and his expert advise on steam heat and plumbing in general. I highly recommend him and his company to anyone who want a first rate job and wants to deal with one of the most professional and honest individuals I have met in the industry.

David Feinstein, Scarsdale, New York

64.
I originally found Triple Crown Plumbing, Radiant, Steam, and Solar when I went to Christ Plumbing Supply in New Hyde Park.I asked the two owners in there, Joe and Chris, whom they would recommend for an oil-to-gas conversion with a steam boiler in the area. I figured a company they gave me would be a good one because they deal with hundreds of plumbers on a daily basis. In fact, there were two other plumbers in there that day when I came in and they asked WHY they had not recommended them???? One of the guys stated That he trusted Triple Crown the most! That really impressed me.

Quality, dependability,and professionalism……that's what we received when Triple Crown assisted me with each of my four plumbing/heating problems over the past eight years. I have owned two different homes in the Village and Triple Crown assisted me with an oil-to-gas conversion in the first house, leaks, and Insta-hot unit for our kitchen sink, a 95% Efficient Buderus boiler in the new house, and, recently, correcting sub-par plumbing work that was done in the new house by previous carpenters. In each case, Matt Sweeney, The owner was willing to accommodate my problem in a prioritized and speedy manner. He was able to diagnose and correct the problems quickly and accurately. They are respectful and knowledgable.

Aside from these qualities, my wife appreciates Matt and Triple Crown more for his respect and cleanliness of our home. I have had other workers in my home, for other reasons and no other tradesmen BUT Triple Crown demonstrated the level of respect for our home. Given all that I have stated and the fact the Triple Crown always stands by there work, I will continue to use and recommend them to others.

Anthony and Vicky Perez, Floral Park

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