10. “My husband and I recently purchased our first house, which has steam heat, When we noticed the valves were spitting and leaking, we called a plumber who assured me he could work on a steam heat system. The plumber arrived, and right away said we needed to replace my boiler, remove all the steam pipes and radiators, and install baseboard heating. He did not even turn the boiler on! When he sensed my shock, he then said that he would replace some of the “breathers” (even though I knew they were really called air vents), but that the only real solution was a full replacement. He did replace the “breathers” and right away the hissing was louder. The problem was worse than before! I then went online to learn about steam and found Triple Crown on the “Find a Professional” feature of Dan Holohan’s HeatingHelp.com. All I can say is Thank You! The technician, Matt, came over after an already-long day, a Friday evening. He spent several hours going over the whole system. He identified the problem right away and then corrected it. All it happened to be was boiler pressure was too high and a bad main vent. He had them right on the truck. He was honest and sincere. Now I have heat and it doesn’t make a sound. I would recommend this company to anyone with steam heat problems. I could not stop raving about how great the service was – I was very impressed! Not many companies will send someone out @ 6:30 p.m. on a Friday evening, and, not many technicians would have stayed as long as he did to make sure the problem was fixed. Turns out I didn’t need a new boiler or entire heating system at all. I just wish I had found you guys first.”
Jean Vitale – West Babylon, New York.

11. “We found Triple Crown about 4 years ago after the local hardware store raved about them. We had gotten other estimates for some work, but were impressed with Matt’s presentation and sincerity. Since that first job, and now in our second home, Triple Crown has done many different jobs for us, including a large dry well, new laundry room, gas appliance hook-ups, and toilet repair. The work is always high-quality, at an acceptable price, and they are always very reliable. They have been very responsive to emergencies too! I even recommend them to several friends and my parents.”
Joan Waldron, D.D.S. – Garden City, New York

12. “Matt: I just wanted to extend my thanks for a JOB WELL DONE! Your expertise and dedication is far above what I expected. From my first call to Triple Crown Plumbing and Heating to get advice on my gas/steam boiler problem through the installation of the new steam boiler and water heater, I was provided superior service! I have never had any tradesman start a job and spend 17 hours straight on one day to ensure my family had a warm home. That is service “above-and-beyond the call” as far as I am concerned. I must also let you know that I never knew how quiet steam heat could be. In the 25 years I’ve owned the house, I was always aware when the heat was coming up due to noisy pipes in the wall and noisy radiators. After you installed the new boiler, I no longer hear banging pipes or radiators. As a matter of fact, the only way we know the heat is on is that the radiators are warm. I must also comment on the thorough job you guys did. Your attention to little details, especially cleaning and painting both the steam and water piping, put the finished touches on a very neat and clean job. It is very apparent that you take extreme pride in your work. I would and will highly recommend Triple Crown Plumbing and Heating to anyone for their plumbing and heating needs, but especially to someone looking for help with their steam heating system. Again, my family and I would like to thank you for your commitment and service. WARM regards.”
John J. Dybus – Wantagh, New York

13. “Dear Matt: Thank you for helping me with the plumbing repairs and installing the condensing boiler for my new extension with the radiant heat. As always, the work you and your company performed was superior. The work was clean, the workers professional, and above-all, the quality of the job succeeds ALL plumbing/heating work I’ve encountered. As a licensed architect in both residential and commercial construction, I’ve been across many tradesmen in the plumbing/heating field. You will continue to be the only company I will trust to do work in my home. And, furthermore, your company will be the only one I will be comfortable recommending to my clients. Thank You for your continues service. It’s been a pleasure working with your company.
Sincerely, Todd O’Connell, Architect”
Todd O’Connell Hauppauge, New York
Owner of a high-efficiency, condensing boiler on a radiant system

14. "Hi Matt, Thank you for the excellent plumbing and radient heating work you have recently done in our home. The work for the two new bathrooms was quite extensive and tedious. You worked diligently in to the night, just to get our water system back up and running. You conducted business in a professional, dedicated manner, and, the end result equaled total satisfaction for us. We'd certainly recommend you as a five-star-rated plumber!"
Sincerely, The Lewis Family, Floral Park, New York

15. After purchasing my 70 year old Colonial house in early November of 2004 I knew I was in trouble. My very old one pipe steam heating system was burning oil at a rate of almost $600.00 per month! What made it worse were the radiators. Some were very hot, some were warm and some were ice cold no matter how long the boiler ran. If this wasn’t bad enough I was dealing with a hot water loop that was intended to heat two thirds of my first floor living area but in reality never even got warm.

We made it through that first winter with plenty of blankets and plenty of firewood.
When the spring came I knew I had to do something, but I was overwhelmed with “advice”. The oil company I was using said I had “a fine old boiler and it didn’t need replacing”…no surprise there.

The gas company offered to convert me to gas with what they assured me would be a good system. But no one would address the lack of heat coming out of the steam radiators and hot water baseboards.

I needed someone to assess my whole heating package and advise me what was best for me. By chance I stumbled on to a web site, heatinghelp.com, and a professionally run company, Triple Crown Plumbing and Heating.

Matt Sweeney is Triple Crown Plumbing and Heating! He came to my home and did not try to sell me anything. He carefully looked at the complete system, including all the radiators and baseboards, and then sat down and gave me a much needed education in the Art of Steam Heat.

He explained how my system wasn’t properly vented, both on the mains and on each radiator. He assessed the hot water loop and pointed out design flaws (undersized piping and air in the system) and assured me he could and would correct it with minimal expense.

Most importantly he spotted a potentially dangerous condition in venting the CO out through the chimney. Matt proved to be a literal life saver and this is ultimately more important than saving fuel and money.

I knew I had the right man for the job. And that’s what you get with Triple Crown. You get people who actually care about your safety and comfort not corporate suits looking to increase their bottom line. Matt Sweeney is a guy who “gets it”. He knows if you, the customer, is happy he’s done his job.

My first heating season after Matt worked his magic I realized instant improvement.
I used 35% less fuel! Even though my cost per gallon increased by 33% I still saved 15% in actual dollars. I was amazed!

Most importantly Matt brought safety and comfort to my home and you can’t put a price on that. I can’t recommend Matt Sweeny and Triple Crown Plumbing enough.

Steve Andreala
East Rockaway, NY

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