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TESTIMONIALS
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5. “A few years ago, we purchased a house with steam heat. We were told that
it was an old technology, but that steam heat is the “best” heat. It
slowly became apparent that the system was using all too much water. A leak in the
basement proved to be coming from leaky radiators. Over the first two winters, we
tried two different plumbers who never addressed our problem in its entirety. One
company really screwed up when we asked them to install an automatic water feeder.
Well, that’s enough of the problems. Finally, I realized we needed an expert.
I did research online and found Dan Holohan’s website, read one of his books
on steam heat for the homeowner, and found Matt Sweeney’s phone number.
When I called Triple Crown Plumbing, the first thing that differentiated them from
other service providers, was the excellent staff that handles the phones. That is
always a good sign. Matt assessed our situation and came up with a proposal for
addressing our entire steam heat system. As we could not afford an all-new system,
he suggested a plan that was affordable yet accomplished our goals. He explained
what else could go wrong in the future. We are very pleased with his work and the
professional manner he handled the job. We since have used Triple Crown for an unrelated
plumbing repair on our water heater. We plan on calling Triple Crown for all our
plumbing and heating needs in the future. We would recommend Matt Sweeney and his
company, Triple Crown Plumbing and Heating to anyone looking for a professional
plumber.”
Richard Rosenfeld – Massapequa, New York
6. “Dear Mr. Sweeney: I want to take this opportunity to express my thanks
for you continued good service. Your company is quick to respond and employees are
always courteous. You are competent and very thorough in your analysis of problems
and ability to correct what is wrong. We had extensive renovation to our home, and
you worked easily with the building contractors to make the required work be completed
in a timely manner. There was no task that you were not able to complete to your
high standard. You worked on our home as if it were your own. I recommend Triple
Crown to all. You set the standard for others to follow. It is a pleasure to do
business with you.”
Walter E. Gosden, Village Historian, Floral Park, New York
7. “Dear Matt: The board of 364 Tenant’s Corporation asked me to write
to you to let you know how pleased they have been with your service. It is very
important to have a reliable plumber that they can count on – especially in
an emergency. We will continue to use your company for all our plumbing and heating
needs and will certainly recommend you to others.
Sincerely, Kathy Roberts, manager, 364 Tenants Corp.”
Kathy Roberts, Dougall C. Frasner Jr., Real Estate Inc, Garden City, New York
8. “About 4 years ago when I moved, my new house (actually 50 years old) had
an ancient oil burner that was on its list last legs. I wanted to upgrade the entire
heating system, so I began to get estimates from all the usual suspects in town
(Garden City). The owners of these outfits came, looked over the job quickly, were
polite enough, although I don’t think they listened much, and sent me their
estimates which were not very informative, other than the price. Not being too excited
by any of my choices so far, I kept asking around and luckily, got a glowing recommendation
from someone who told me he had worked with Matt Sweeney and that he was a great
plumber and that I wouldn’t be sorry if I used him. I was immediately impressed
with Matt. He listened carefully, took his time to familiarize himself with the
heating system, discussed several options – at length – with me and
patiently addressed all my concerns. When I told him I expected a certain high-level
of craftsmanship, he kind of lit up, and he proceeded to tell me that he prided
himself on that exact thing… that no corners would be cut and only the best
materials would be used. I especially liked the fact that Matt was the only owner
that would be personally running the entire job. When I got Matt’s estimate
in the mail a few days later, I knew I had the right guy: He specifically laid out
everything we had discussed and put in writing that only the best materials would
be used, listing them by brand-name and guaranteed in writing that I ‘would
not see finer craftsmanship or more attention paid to detail from any other company’.
And, his pricing was very competitive! When work was started, I was not disappointed.
In fact, Matt’s work exceeded my expectations. Every detail was done to perfection.
Any difficulties that were encountered were always handled the “right way”
as opposed to the “easy way.” Work moved along briskly as Matt and his
courteous crew showed up every day for a full day’s work until completion.
Obviously, I was extremely impressed with Triple Crown and strongly recommend them
to anyone who wants the best. I’ve told Matt, ‘feel free to give my
number out for reference. Once they see your boiler installation, your painted manifolds,
and even the custom plaque you had made for us, they’ll see the difference
for themselves.’”
Pat Lyons, FDNY Captain, Garden City, New York
Owner of an 8-zone Burnham heating system with 3 zones of radiant heat
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