2. “Matt Sweeney, of Triple Crown Plumbing and Heating is the only plumber that we have used while living in Floral Park for almost 10 years. Matt and his staff are always professional, reliable, meticulous, neat and fair. They have been responsive to all situations, no matter the type of job…from a simple back-up to redesigning steam heating systems. Most of all, we feel very comfortable recommending Triple Crown to our friends and neighbors.”
P.S. “Tom and I feel as if we have a plumber in our ‘family’ – that’s how we feel about the service and relationship that we have with Triple Crown Plumbing and Heating.”
Valerie and Tom Florkowski, Floral Park, N.Y.

3. “Let me take this opportunity to say how very happy my wife and I are to have met you and have you stand Guardian over our heating and plumbing needs. You indeed are a rare individual who possesses a pride in his workmanship and end-product which has somehow been lost. This is not a simple feat as you must also contend with the manufacturers who are always looking to shave a few cents in cost at the expense of reliability and durability. When my wife and I decided to give the snow-melt system installation to you, we were aware that you had no prior experience. We were also aware that it was in your character to find the best system and the best installation techniques available, and that we would ultimately end up with a system that would give us many years of reliable service and pride of ownership In closing, I want to extend my sincere thanks for the professionalism you and your staff have demonstrated to us. It seems that all too often it is taken for granted and the rude ‘take it or leave it’ attitude is becoming the norm. Thank you for treating us as a family.
With sincere thanks, Sam.”
Sam Focarino – Plandome Manor, New York
Owner of a large snow-melt system and a two-pipe, Dunham-Bush Vari-Vac Vapor heating system in his home

4. “Three years ago I purchased a 1920s house with steam heat. It was not until the first winter that I realized what a spot I had landed myself in. I had little to no heating in parts of the house and yet other rooms were like the tropics. The hot and cold areas frequently switched around, so there was no telling what I should expect. At the end of the season my gas bill was over $700 per month during the heating season! A well-known HVAC company (who had in fact installed the boiler) was of no help after several visits (all billed separately). I knew I was dealing with the wrong people, when one of the service techs showed up and told me I had a hot water system! In my utter frustration, I trawled the web and fell upon the HeatingHelp.com Website. I called several “professionals” listed here in my area. To my amazement, some would not return calls, others would make appointments and cancel, still others would make appointments and just not show up. Meanwhile, I had armed myself with education, having devoured a couple of Dan Holohan’s books on steam. I finally posted a call for help on the same website, cussing out the Industry and wondering if there was such a thing as professional. To my pleasant surprise, Matt Sweeney of Triple Crown offered to look into my problem. I was skeptical given the fact he was not really in my neighborhood, but showed up as promised, on time too! After a couple of hours listening to me vent (no-pun) and going over the house and system, he came up with a list of solutions and an estimate. He soon got to work – on schedule. Over several visits, I have had to change all the near boiler piping, install many new vents, and add some TRV’s (Thermostatic Radiator Valves) to several radiators. The heating system had been poorly-patched by the previous owners, and needed some serious upgrading. Bit-by-bit, the heating in my home has become reliable, consistent and even. Matt and his men have spent many painstaking hours achieving this and his original estimates have stood fast! He is reliable, responsive, and has patiently responded to all my lengthy emails and queries in attempting to fix the problem. He is obviously knowledgeable about steam – a rare quality these days as I have learnt, and has relentlessly ironed-out the kinks in my system. I am left with radiators that consistently exude gentle warmth, on demand. He has been true to his word, and despite the distance, has come out to my place as frequently as needed to fine-tune my system. My experience with Matt has been nothing short of a pleasure and renewed my faith in the professional. While in the midst of this project. I decided to put a sunroom on the house and thought about using radiant heat in the new slab. My experience with Matt made him the obvious choice to install this. Again, despite my General Contractor’s resistance to this idea, and his less than full cooperation, Matt has done a terrific job – neat, efficient, and bang-on his estimate – despite coordination obstacles put up by the GC. I am certain that I am unlikely to encounter anyone in the service industry as reliable, straightforward, and knowledgeable as Matt and I would heartily recommend him to anyone that needs a steam and hydronic heating professional.”
Prameet Singh, MD. Owner of a two-pipe vapor system, Bronxville, N.Y.

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